6 Ways To Fix QuickBooks Won't Send Email Invoices?

Are you having trouble sending email invoices through QuickBooks? Frustrating, isn’t it? Don’t worry; you’re not alone. Many users face this issue and struggle to find a solution. The good news is that there are several ways to fix QuickBooks not sending emails, and we’ve got them covered for you in this blog post! We’ll walk you through six methods that will help get your invoices sent out smoothly once again. So let’s dive in and resolve this problem together!

Method 1: Check the Email Setup

The first thing you should do is check your email setup. Double-check that it’s correctly configured to send emails from QuickBooks.

To get started, open QuickBooks and navigate to the Edit menu. From there, select Preferences and then click on Send Forms. Next, choose My Preferences and make sure that your email account information is correct.

If it’s not correct, update it by clicking on the Edit button. A new window will pop up where you can enter in your updated information.

Once you’ve confirmed that all of your email settings are accurate, try sending an invoice again to see if the problem has been resolved.

If this method doesn’t work for you, don’t worry; we have more solutions available to fix this issue!

Method 2: Activate The Email Service

If your QuickBooks won’t send email invoices, it could be because the email service is not activated in your software. To activate the service, open QuickBooks and go to Edit > Preferences > Send Forms tab.

Once you’re there, check the box that says “Web Mail” or choose “Add” if you use an Outlook or Exchange account. Follow the instructions on-screen to enter your login details for your webmail provider or Outlook account.

Make sure that you test this new setup by sending a test invoice from QuickBooks before trying to resend any previously failed emails.

It’s important to note that if you prefer using a desktop email client like Microsoft Outlook instead of web-based email accounts like Gmail, make sure that it’s set up as well. It should also be selected in QuickBooks as your default mail application so that it can correctly connect with QuickBooks and allow communication between both applications.

Activating the email service is an essential step when solving issues related to emailing through Quickbooks. By following these steps carefully, users can quickly identify and fix problems with their emailing system within minutes – saving them time and frustration!

Method 3: Set Up Your Company File

If your QuickBooks won’t send email invoices, it could be due to an issue with your company file. Follow these steps to ensure that your company file is properly set up:

First, open QuickBooks and click on the “Customers” tab at the top of the screen. From there, select “Customer Center” and then click on the “Transactions” tab.

Next, locate the invoice that you are having trouble sending via email. Double-click on it to open it up and make sure that all of the information such as customer email address and message body is correct.

If everything looks good, navigate back to the main menu in Quickbooks and go to “Edit > Preferences > Send Forms”. Make sure that the email account associated with your QuickBooks account is selected as well as ensuring all other relevant settings are correctly configured.

Once this has been done, attempt to resend the invoice via email and see if this method has resolved any issues you were experiencing previously when trying to send out emails from within Quickbooks’ invoicing system.

Method 4: Configure Internet Email Settings

If QuickBooks is still not sending your email invoices, it could be an issue with the Internet email settings. You need to make sure that you have configured them correctly.

Firstly, open QuickBooks and go to Edit > Preferences > Send Forms. Click on Web Mail and then Add. Choose your provider from the list or select Other if yours isn’t listed.

Next, enter your email address and password for this account into the appropriate fields. If you’re unsure of these details, check with your internet service provider (ISP) or webmail host.

After entering all the necessary information, click OK. Then close out of QuickBooks completely before opening it again.

Now try sending a test invoice to see if everything is working properly. If not, double-check that all settings are correct in both QuickBooks and your webmail account’s settings page.

By following these steps carefully, you should be able to configure the internet email settings in such a way that it resolves any issues preventing emails from being sent through QuickBooks effectively.

Method 5: Check your email Client’s Settings

In some cases, QuickBooks won’t send email invoices because of your email client’s settings. To check if this is the case, you need to ensure that your email client’s settings are correct.

Firstly, make sure that your email account is set up correctly in your email client. Ensure that the correct incoming and outgoing servers are selected and all login credentials are accurate.

Next, check if any firewall or antivirus software installed on your computer is blocking emails from being sent out of QuickBooks. You can temporarily disable these programs or add exceptions for QuickBooks to see if it resolves the issue.

It’s also worth noting that certain types of attachments may be blocked by either your mail server or ISP (Internet Service Provider). If attachments aren’t getting through successfully while other emails do, then it could well be a Firewall/Antivirus problem as mentioned earlier.

There might be an issue with the port number used by your email client. Some ports may not work properly with certain ISPs so confirm the best port number to use for sending mail with them directly just in case you’re using an unsupported one.

By following these steps to check and adjust your email clients’ settings as needed, you should be able to resolve issues related to QuickBooks not sending invoices via email effectively.

Method 6: Verify That Your Invoice is sent to the Right Email Address

It’s easy to overlook this step, but it’s crucial in ensuring that your QuickBooks invoices are sent successfully. Double-check if you’ve entered the correct email address for your customers or clients. Small typos can lead to incomplete deliveries and returned emails.

If you’re not sure which email address to use, ask your customer or client directly. You could also check their contact information on file for accuracy.

In addition, make sure that the recipient’s mailbox isn’t full. If their inbox has already reached its limit, any new messages will bounce back as undeliverable.

Don’t forget about spam filters. Sometimes emails get filtered out and sorted into spam folders automatically by mistake.

Verifying and confirming the correct email address with your customer or client is an essential step in sending successful QuickBooks invoices through email.

Conclusion

QuickBooks not sending email invoices can be a frustrating issue to deal with. However, by following the six methods outlined in this article, you can easily fix this problem and start sending out your invoices as needed.

Always remember to check your email setup, activate the email service, set up your company file correctly, configure internet email settings properly, and verify that you’re sending to the right address. By doing so, you’ll ensure that any future invoicing issues are quickly resolved.

If none of these solutions work for you or if you have other QuickBooks-related problems that need fixing but aren’t addressed here then it’s time to seek help from professional experts who specialize in resolving such issues. With their assistance and expertise, they’ll guide you toward getting back on track with efficient invoice emailing functionality!

See more: Complete Tutorial about QuickBooks